Following on from my previous blog post saying that fakes likes and reviews will account for around 15% by 2014, we are seeing that brands are increasingly paying for ‘Likes’, followers and reviews
Despite the risks associated with this activity and the questionable efficacy of the tactic, there may be a logical reason for it.
That reason: according to Nielsen, consumers trust earned media, such as recommendations from friends and online reviews, far more than they do paid media.
That may not be surprising, but the trust gap may be more significant than many brand marketers would like to believe: while 92% of those surveyed indicated that they trust personal recommendations, and 70% indicated that they trust reviews, most forms of traditional and digital paid media are not trusted by more than half of consumers.
Television ads fell just short of the 50% mark, with 47% of those polled stating that they trust TV commercials, while digital’s newest darling, mobile, fell far short. According to Nielsen, just 33% of consumers trust mobile display ads, and even fewer (29%) trust mobile text ads. Search ads, online video ads and ads on social networks fared only slightly better.
Do bear in mind that this is a survey of what people think they think….not necessarily what they think!